Bouclair Return Policy

BouClair offers a satisfaction-guaranteed shopping experience. If you are not completely satisfied with an item, you may return it and we will refund your purchase if it is eligible. (Please check the Terms & Conditions below to determine whether your return is eligible for a refund).

HOW TO RETURN OR EXCHANGE A PURCHASE

Return or exchange your purchase in person at any one of our BouClair stores. Please bring your original receipt with you. Consult our store locator to find a BouClair store near you. It’s preferable to return your merchandise to the same store where you bought it. You will receive your refund at the same time.

If you have questions or need assistance with the form, please contact your nearest store, email us at info@bouclair.com or call 1-800-268-2524.

TERMS & CONDITIONS

14 DAYS:
All merchandise must be returned no later than 14 calendar days after it was bought.

DOCUMENTATION:
Your receipt must accompany your returned item(s) in order to process your refund.

GOOD CONDITION:
All returned items must be in their original packaging and deemed to be in an unused condition before they can be accepted for a refund.

NON-RETURNABLE ITEMS:
We do not accept returns on merchandise sold by the meter, patterns, cut blinds and merchandise that is not accompanied with a receipt.